Privacy policy
PRIVACY POLICY (CONSUMER RULES)
1. Application of Privacy Policy
1.1 This Privacy Policy sets out the terms and conditions that apply to all websites
www.velonova.lt (hereinafter referred to as the Website ) visitors.
1.2 The Visitor is deemed to have read this Privacy Policy when he / she visits the Website.
1.3 Upon the first visit to the Website, the Visitor must express his / her opinion on the possibilities of the Website administration to collect, store and use the Visitor's personal data (express his / her consent or disagreement).
1.4 The Visitor's consent does not restrict the Visitor's access to the Website's services, which do not use personal data.
1.5 The Visitor provides his / her personal data when creating a personal Account.
2. Information collected
2.1 When providing services to UAB VELONOVA , company code: 304285457, address: Laisvės ave. 125, LT-05426 Vilnius, telephone: +370 672 25407, e-mail: E-mail: info@velonova.lt (hereinafter - the Service Provider ) we collect the following personal data:
2.1.1 First Name Last Name;
2.1.2 Email address;
2.1 3 Mobile phone number;
2.1.4 Information about your computer;
2.1.5 Your visits and use of the Website;
2.1.6 Your IP address;
2.1.7 The time and date of connection to the Website;
2.1.8 Other information that you may provide to us at any time through our Website, the Services provided or by communicating with us.
2.2 The specified personal data, with the exception of the personal identification code, may be processed for direct marketing purposes.
3. Use of cookies
3.1 A cookie is information that a web server sends to a web browser and that is stored in the browser. This information is sent to the web server every time the browser asks you to open the page from the server. This allows the web server to set up and monitor the web browser.
3.2 We use Google Analytics or other similar tools to analyze your use of this Website.
3.3 These tools generate statistics and other information about the use of the Website based on cookies that are stored on users' computers.
3.4 The information collected about visits to the Website is used to generate reports on the use of the Website.
3.5 This information is stored by Google or another service provider.
3.6 Cookies are also used to identify you as a previous visitor to the Website.
3.7 By accessing our Website, you must indicate "you agree" or "you do not agree" with the use of cookies.
3.8 You may reject cookies. Please note that rejecting cookies may adversely affect the use of the Website and the availability of the services provided.
In case you have agreed to the use of cookies, and later your opinion will change and you want to revoke your consent, please inform us by e-mail: info@ velonova.lt
4. Use of your personal data
4.1 When providing services with your consent to the collection, storage and use of your personal data, we may use this data, without your separate consent, only for the marketing of our own similar services.
4.2 The personal data we collect is used exclusively for the purposes set out in this Privacy Policy.
4.3 The data will be used to:
4.3.1 Provide you with access to our Website and the Services provided;
4.3.2 Enter into an agreement with you and execute it;
4.3.3 Issue and send you financial documents;
4.3.4 Manage arrears;
4.3.5 Send you notifications, correspondence, news and other information related to our services.
5. Security of your personal data
5.1 Your personal data will be processed in accordance with the requirements established by the Law on Legal Protection of Personal Data of the Republic of Lithuania and other legal acts.
5.2 When processing your personal data, we implement organizational and technical measures that ensure the protection of personal data against accidental or unlawful destruction, alteration, disclosure, as well as against any other unlawful processing.
6. Processing of personal data of persons under 16 years of age
6.1 Personal data of persons under 16 years of age are not collected, stored or used. In this context, only services that do not require personal data are provided to a person under the age of 16.
7. Data that is not collected
7.1 Under any circumstances, data relating to your racial or ethnic origin, political, religious, philosophical or other beliefs, trade union membership, health, sex - is not collected, stored or used.
8. Provision of personal data and receipt of data from third parties located in the Republic of Lithuania
8.1 To the extent necessary to provide you with services, we may disclose your personal information to our employees, managers, intermediaries, suppliers or subcontractors.
8.2 We may disclose information about you when:
8.2.1 It is necessary to prevent, detect and combat fraud, misuse of our Products, violations of our Terms and Conditions or other harmful or illegal activities;
8.2.2 We must do this in accordance with the law;
8.2.3 We seek to protect our rights and legitimate interests.
8.3 In the event that your personal data is received from third parties, we will notify you of the receipt of this data. This personal data, except for data that is publicly available, will not be processed without your consent.
8.4 Your personal data, except for the cases specified in 8.1., 8.2. and data that is publicly available may be transferred to third parties only with your consent.
8.5 You will be notified of your intention to transfer your personal data to third parties, except for data that is publicly disclosed or transferred in accordance with the law, at the latest by the time the data is provided for the first time.
9. Provision of personal data to data recipients located in foreign countries
9.1 Personal data shall be provided to data recipients located in the Member States of the European Union and other countries of the European Economic Area under the same conditions and in the same manner as to data recipients located in the Republic of Lithuania.
10. Storage and destruction of personal data
10.1 Personal data is stored for no longer than required for data processing purposes or until the deletion of your Account (whichever occurs first). The need for data is determined on a case-by-case basis and depends on the nature of the data and why it is collected and processed.
10.2 When you delete your Account, we will also delete the information you provide. You will not be able to recover this information later.
10.3 If you do not wish to delete your Account but wish to temporarily stop using the Website, you may deactivate your Account.
10.4 You may delete your Account at any time by visiting the Website.
10.5 Data provided in Privacy Policy 2.1 clause shall be kept for one year from the date of the last visit to the Website.
10.6 Upon arrival of date provided in 10.5 clause or when personal data becomes redundant for the purposes of their processing, or you withdraw your consent to use your personal data for marketing purposes, they will be securely destroyed, except for those that must be transferred to state archives in cases prescribed by law.
10.7 We keep the data stored in the account that has been terminated due to a violation of the Terms and Conditions for at least a year in order to prevent repeated abuse or other violations of the Terms and Conditions.
10.8 Data required for the administration of debts shall be kept until the recovery of the debt, but for no longer than ten years.
11. Your rights
You have the right to withdraw your personal data at any time after consenting to the processing of your personal data. To cancel your consent, please inform us by e-mail: info@ velonova.lt
11.1 It should be noted that the withdrawal of consent does not affect the lawfulness of data processing based on consent prior to the withdrawal of consent.
11.2 You may withdraw your consent to receive news and information from Us at any time by notifying us by email or by clicking on the interactive link at the bottom of the notice received regarding your wish not to receive direct marketing communications in the future.
You have the right to access the data we collect about you. You also have the right to receive information about how your personal data is processed. To receive this information, please contact us at info@ velonova.lt
11.3 We will respond to such requests in accordance with the procedures and within the time limits established by law, trying to provide you with information as soon as possible, but not later than within 30 days of receiving your request.
11.4 You have the right to request the correction of incorrect, incomplete or inaccurate personal data. You may also request the suspension, other than for storage, of your personal data processing activities when the data is processed in violation of the law and the terms of this Privacy Policy.
11.5 Upon receiving your request for certain actions, if we have any suspicions about the identity of the applicant, we have the right to request the identity document of the applicant or a copy thereof.
12. Liability
12.1 You are responsible for the confidentiality of your password and user data and for any actions (data transfers, orders placed, etc.) that are performed on our Website by logging in using your login details.
12.2 You may not disclose your password to third parties.
12.3 If the services provided on our Website are used by a third party who has logged in to the Website using your login details, we will consider that you have logged in.
12.4 If you lose your login details, you must notify us immediately by post, telephone, fax or e-mail.
12.5 You are responsible for the accuracy and completeness of the information provided.
13. Changes to the Privacy Policy
13.1 We may update or change this Privacy Policy at any time. Such updated or amended Privacy Policy will be effective upon posting on our Website.
13.2 Any material changes to the Privacy Policy will be notified on the Website.
14. Our contact information
Name: UAB VELONOVA ;
Company code: 304285457;
Address: Laisvės ave. 125, LT-05426, Vilnius
Phone: +370 672 25407
E-mail: info @ velonova.lt